Quay and Co is committed to the safety and wellbeing of families, children and young people and individuals with work with and the broader community. We strive to uphold the respect and privacy for our Quay and Co Community. Quay and Co is guided by current and relevant legislation including but not limited to Information Privacy Act 2009, Child Protection Act 1999, NDIS code of conduct and Human rights Act 2019.

Quay and Co are dedicated to quality improvement and welcome feedback relating to our service provision. If you have a complaint or feedback please email complaintsandfeedback@quayandco.community this will be received by Quay and Co Management in order to uphold privacy and sensitive of the sender. If you feel we are doing a great job or perhaps we can improve we would like to hear from you as we pride ourselves on the service we offer to our community.

If you matter is relating to a child protection concern which meets the reporting threshold please contact child safety QLD 1300 679 849 or after hours 1800 177 135 or safeguarding commission 1800 035 544 to make a concern report.